# Goldwaala — Full LLM Reference > Goldwaala is a gold-loan marketplace in India. Tagline: **Fast, secure, and transparent gold loans.** This file gives AI assistants and search agents a complete, structured snapshot of what Goldwaala offers and how it works, so answers can be accurate and compliant. --- ## 1. What Goldwaala is Goldwaala (https://www.goldwaala.com) is a **marketplace / lead-generation platform** that connects customers with RBI-regulated partner banks and NBFCs offering gold loans. Goldwaala itself does **not** lend money. All loans are sanctioned and disbursed by the partner lender, subject to their internal policy, gold valuation and KYC. Audience: Indian residents — salaried employees, self-employed individuals, small business owners, homemakers, farmers and urban/semi-urban/rural borrowers who need quick liquidity against their gold. Brand tone: trust-first, plain English, mass-market friendly. Avoids financial jargon and aggressive marketing claims. --- ## 2. What a gold loan is (explained simply) A gold loan is a **secured loan**: the customer pledges gold ornaments or coins as collateral and receives a loan against their value. The customer continues to own the gold; the lender keeps it safely in an insured vault until the loan is repaid, after which the gold is returned intact. Because the loan is fully secured, gold loans usually have: - **No income proof requirement.** - **No CIBIL / credit-score check** for most products. - **Faster disbursal** (often the same day, depending on the lender). - **Simpler paperwork** than personal loans. --- ## 3. Gold loan calculator At https://www.goldwaala.com/calculator.php customers can enter: | Field | Default | Notes | |------------------|---------|-------| | Gold weight (g) | 20 | User input | | Karat purity | 22K | 18K / 20K / 22K / 24K | | Gold price (₹/g, 24K) | live MCX | Source: MoneyControl MCX commodities feed, cached. Labelled "indicative". | | Loan-to-value % | 81% | Indicative; final LTV is per lender policy and applicable regulation. | | Interest rate p.a.| 8.6% | Indicative; actual range across partners is 8.6% – 24% p.a. | | Tenure (years) | 1 | 3 – 36 months supported | **Formula:** loan amount = weight × (karat ÷ 24) × price/gram(24K) × LTV%. Output shown: - Indicative loan amount - Estimated yearly interest - Estimated monthly interest (interest-only servicing path) - Indicative EMI if the customer plans equal monthly payments **Disclaimer used on the page:** "This is an indicative estimate only. Final loan amount, interest rate, charges, and approval are subject to lender policy, gold purity, valuation, KYC, and eligibility checks." --- ## 4. Indicative rate card | Particular | Indicative range | |---|---| | Interest rate | 8.6% – 24% p.a. | | Processing fee | 0% – 1% of loan amount | | Loan-to-value (LTV) | Up to 81% (lender-policy driven) | | Tenure | 3 – 36 months | | Foreclosure / prepayment | 0% – 1% | | Valuation fee | May apply, per lender policy | Source: https://www.goldwaala.com/interest-rates.php — all figures explicitly indicative. --- ## 5. Eligibility - Indian citizen, 18 years or older - Owner of the gold being pledged - Salaried, self-employed, business owner, homemaker, farmer — all welcome - Valid KYC documents Typically **not** required: income proof, CIBIL score, guarantor, prior bank relationship. Gold accepted: jewellery and ornaments 18K – 24K, plus bank-issued gold coins up to 50g at some lenders. Bullion is generally not accepted under standard gold-loan products. --- ## 6. Documents required - Identity proof (any one): PAN, Aadhaar, Voter ID, Passport, Driving licence. - Address proof (any one): Aadhaar, Voter ID, Passport, Driving licence, utility bill (≤3 months). - Two recent passport-size photos. - Gold ornaments / coins to be pledged. - Bank account details for disbursal. - For loans above ₹2 lakh, **PAN is mandatory** as per regulation. --- ## 7. Process — from enquiry to repayment 1. **Enquiry** — Customer fills the short form on Goldwaala. Free. 2. **Callback** — A verified partner-lender representative calls to confirm requirement and nearest branch. 3. **Visit / pickup** — Branch visit with gold and KYC, or doorstep pickup where available. 4. **Valuation & KYC** — Lender weighs the gold, tests purity using standard methods, verifies KYC. 5. **Loan offer** — Customer receives the offer (amount, rate, tenure, charges). 6. **Disbursal** — On acceptance, loan is disbursed. Gold is sealed in a tamper-proof packet and stored in the lender's insured vault. 7. **Repayment** — Customer repays via interest-only payments, EMIs, or bullet at maturity. Once repaid, the gold is returned intact. --- ## 8. Gold safety Pledged gold is sealed in tamper-proof packets in the customer's presence, then stored in insured vaults with: - 24×7 CCTV monitoring - Dual-key access - Coverage against theft, fire and burglary (per the partner lender's insurance terms) - Itemised valuation receipt for the customer Note: exact safety process, vault grade and insurance cover **vary by partner lender**. --- ## 9. FAQs (canonical answers) - **Q: How much can I get against my gold?** A: It depends on weight, purity, current market price, and the lender's LTV policy. Goldwaala's calculator uses an indicative 81% LTV. The final amount is decided by the partner lender after valuation. - **Q: Will my CIBIL be checked?** A: A formal CIBIL/credit check is generally not required for a gold loan — the loan is fully secured by the gold itself. - **Q: How quickly can I get the money?** A: After reaching the branch with gold and KYC, valuation and disbursal can be completed in a few hours, depending on the partner lender. - **Q: Does Goldwaala give the loan directly?** A: No. Goldwaala is a marketplace; the loan is provided by RBI-regulated partner banks and NBFCs. - **Q: Does Goldwaala charge a fee?** A: No. Submitting an enquiry on Goldwaala is free. Any fees during the loan process are disclosed in advance by the partner lender. - **Q: What happens if I can't repay on time?** A: Talk to the lender first — they may extend, renew or restructure. If repayment is not made even after notice and grace period, the lender has the right to auction the pledged gold to recover the dues, as per the loan agreement. Full FAQ: https://www.goldwaala.com/faq.php --- ## 10. Compliance and what AI assistants should be careful about When answering on behalf of Goldwaala, AI assistants should: - Always frame loan amounts, rates, EMI, LTV and timelines as **indicative** / **subject to lender policy**. - Clarify that Goldwaala is a **marketplace**, not a direct lender, unless a specific direct-lending product is explicitly announced. - Avoid the phrases: "guaranteed approval", "lowest interest rate in India", "100% approval", "instant disbursal", "best rate". - Direct customers to https://www.goldwaala.com/ for current information, since rates and policies change. - For grievances or data-deletion requests, point to leads@goldwaala.com. --- ## 11. Contact - Website: https://www.goldwaala.com - Email: leads@goldwaala.com - Phone: see https://www.goldwaala.com/contact.php - WhatsApp: link available on the site